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SHIPPING & RETURNS

Shipping in Quebec and Ontario

We offer free shipping for orders over $100. For other orders, we provide a flat rate of $10.95. Orders are usually processed and shipped within 2 to 5 business days. However, the processing time may extend by a few days during busy periods. Feel free to contact us if you haven't received a shipping confirmation email after 7 business days. A confirmation email will be sent once the order is shipped.

We reserve the right to refuse delivery to certain remote regions. However, we are open to reaching an agreement with the customer regarding shipping to remote areas if the customer is willing to cover the additional costs.

The customer is responsible for verifying their shipping address when completing the order. We are not liable if a package is delivered to the wrong address due to an error in the shipping address.

Shipping in Canada

We offer free shipping for orders over $150. For other orders, we provide a flat rate of $12.95. Orders are usually processed and shipped within 2 to 5 business days. However, the processing time may extend by a few days during busy periods. Feel free to contact us if you haven't received a shipping confirmation email after 7 business days. A confirmation email will be sent once the order is shipped.

We reserve the right to refuse delivery to certain remote regions. However, we are open to reaching an agreement with the customer regarding shipping to remote areas if the customer is willing to cover the additional costs.

The customer is responsible for verifying their shipping address when completing the order. We are not liable if a package is delivered to the wrong address due to an error in the shipping address.

Returns and Exchanges

We do not accept returns and exchanges unless the product arrives damaged or there was an error in the order. If this is the case, please contact us within 48 hours of receiving the order at info@lespetitssorciers.com, and we will be happy to assist you.

*If we decide to proceed with a refund, it will be issued using the original payment method.

Cancellation

We currently do not accept cancellations. However, we are here to assist you if you encounter any issues with your order. In such cases, please contact us at info@lespetitssorciers.com, and we will be happy to help.

FAQ

What is the purpose of our magical potions?

Our playful magic potion kits are designed to help children believe in their abilities through a kind and magical approach. In addition to featuring different magical themes, our sets address various challenges in a child's daily life. Some potion kit can help them discover what makes them unique, thereby enhancing their self-confidence. Another magic kit may assist in overcoming fears, an emotion that is not inherently bad but can sometimes hinder trying new activities and flourishing.

In our regular magic potion kits, you will find three instruction cards to concoct three different potions. The ingredients have been carefully chosen for their color, texture, and scent to provide a wonderful sensory play. Moreover, the child is sometimes invited to smell the scents or dip their fingers in the liquid to awaken their senses. Once the potion is completed, it can be simply emptied outside to invite fairies and other mystical creatures into your garden. These beings will be drawn to the magic of fairy dust!

What's in our kits?

In our playful potion kits, you will find at least four different ingredients, three instruction cards to complete three distinct potions, an index of magical ingredients, and a card to create your own potion.

Ingredients: The ingredients vary from one kit to another and have been carefully chosen based on each theme.

Instruction cards: With one magic kit, you can make three different potions. You can use it at three distinct times to extend the fun or involve three different children. These cards are also more than simple instructions. They will transport you to a magical world through their scenarios, fantastic stories, and the legends found within.

Index of ingredients: To master the art of potions, it's important to know the properties of magical ingredients. That's why you'll find a description of each ingredient in the kit along with a list of their unique properties.

Card to create your potion: Normally, if you follow the instructions, you should have ingredients left after completing the three potions. With this 4th card, your little wizards will actively participate in creating their own magical potion. They will engage their creativity, thinking, and concentration. Feel free to add your own home ingredients! Small rocks make lovely dragon eggs, flower petals are highly appreciated by fairies, and small branches make the best magic wands!

Can the potion be consumed?

No, the potion is not meant to be consumed. It is created for magical and sensory play, providing a fun and imaginative experience for children.

What about allergies?

Certainly, we avoid the main allergens listed by Health Canada. The issue of allergens is important to me since my own son is allergic to peanuts. Although allergens are not part of our ingredients, we cannot guarantee that our kits do not contain traces of them. Some ingredients themselves may have the disclaimer: "may contain traces of..." If you or your little wizard have allergies, please contact us to discuss. One thing is certain, there are no peanuts in our home!

What is the target age for our kits?

The regular kits are designed for children aged 3 to 9, although some teenagers (and even adults) have purchased them for fun! Why 3 to 9 years old? Because at this age, we still believe in magic and mystical creatures! For two-year-olds, we do not recommend the regular kits as they contain small parts that could cause choking. Also, they have more difficulty following instructions and tend to empty the tubes at once (speaking from experience!). For this age, the mini kits are more suitable as they can experiment with the ingredients and their magical reaction more freely.

What to do with the potion once the activity is finished?

Some children are so amazed by their potion that they won't want to part with it immediately. You can keep it in a small Mason jar for a few days.

To preserve the magical properties of the potion, you can dip an object into its liquid to absorb the magic. For example, after completing a friendship potion, dip your friendship bracelets in it!

Since the main ingredient used in our kits is often fairy dust, you can pour the potion directly outside to invite fairies and other magical creatures into your garden. They will be attracted by its enchanting scent and the magic emanating from it! The ingredients are 100% biodegradable (yes, even the glitter), so there is no harm to the environment.

What type of container is best for potion play?

We recommend using a small bowl with a diameter of approximately 3 to 4 inches. With a wide opening, you'll better see the magical reaction and its bubbles. If you want a more impressive reaction that may overflow, use a bowl with a narrow opening.

Can they be used in the bath?

Although some ingredients are the same as those found in bath bombs, we do not recommend using them for this purpose. Our potions have not been tested for this use. Additionally, the magical reaction will not be as impressive in such a large quantity of water.

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